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Domain Renewal Unavailable


Mike4286

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After a recent upgrade to Version: 8.2.1, it appears that all upcoming domain renewals cannot be renewed within the client area and shows message *Domain Renewal Unavailable* with a total due balance of $0.00 USD, regardless of the price I enter in Client Profile > Domains > Recurring Amount.

To be more specific, the clients have signed up for a one year hosting plan with free domain and at the end of the year, the client has the option to renew either the hosting, domain or both. This has worked flawlessly for many years until the recent update.

If I understand correctly, the version 8.2.1 is now required to "bundle" the hosting with free domain, however what about all the current upcoming domain renewals?

I have fiddled with all the settings and cannot seem to set a price for the domain renewal, as it always shows "Domain Renewal Unavailable -  $0.00 USD Total Due Today. I do not want to offer free domain renewal.

I would appreciate any help.

whmcs-forum-domain-renewal-whmcs.png

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