kwood Posted July 2, 2021 Share Posted July 2, 2021 Hi, I have been testing my clients client area and I have found that a number of the account details sections do not display. If I select some areas like account details, it brings up the page fine, but if you then toggle to 'Change Password' it just gives me a blank page with in the template as shown in my screenshot. Could I have some guidance, please, on what/where I need to investigate to sort these issues. I have not yet made any alterations not even CCS changes as i am working my way through each page, hence how I have now noticed this. 0 Quote Link to comment Share on other sites More sharing options...
steph.hope Posted July 5, 2021 Share Posted July 5, 2021 I had a similar issue after upgrading to V8. I was using a custom template which didn't include the new 'user' related templates. Does the template you're using include 'user-password.tpl', 'account-user-management.tpl' etc? 0 Quote Link to comment Share on other sites More sharing options...
kwood Posted July 6, 2021 Author Share Posted July 6, 2021 Thanks for your response. No it doesn't seem to have these. So if i copy them in from the 'Six' template, would that work? If i need to add them with in a particular file, which one would it be please? 0 Quote Link to comment Share on other sites More sharing options...
steph.hope Posted July 6, 2021 Share Posted July 6, 2021 I believe you just need to copy them from 'Six' into the folder for your template. 0 Quote Link to comment Share on other sites More sharing options...
kwood Posted July 7, 2021 Author Share Posted July 7, 2021 I tried, but that didn't work. I will investigate further, thank you 0 Quote Link to comment Share on other sites More sharing options...
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