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Anyone using the cPanel Licensing Module?


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I've searched but haven't found any threads discussing WHMCS' cPanel Licensing Module. Is anyone using it successfully with license autoscaling?

I find the documentation confusing at best, and have been unable to get license autoscaling working properly. So far WHMCS support doesn't even seem to understand the problem as I'm describing it.

If you set up license pricing in tiers using the standard pricing packages (cPanel Admin/Pro/Plus/Premier) autoscaling doesn't work. The client is unable to add an account to the cPanel server once the current license limit is reached, unless a license upgrade is processed.

The pricing tab also does not allow one to use one of cPanel's autoscale packages as the basis for your tiers, because then there is no way to specify the account threshold for each tier.

I've even tried defining the pricing tiers using cPanel's Admin/Pro/Plus/Premier packages and leaving the underlying license in Manage2 as an autoscale license, but WHMCS doesn't autoscale anything that way either (which I wouldn't expect but I tried it anyway).

What I certainly do expect is that if they say the module is capable of autoscaling that it actually is. Why can't we use the autoscale license package (the only type of license that allow autoscaling according to https://support.cpanel.net/hc/en-us/articles/1500011418781) as the basis for tiers with account thresholds that we define?

I feel like I'm either extremely dense and missing something simple, or am unable to properly ask questions about it, because WHMCS support is not helping AT ALL.

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