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Centova Cast - Socket error

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I have setup provisioning for Centova Cast products however I am getting following error when trying to create an account through WHMCS.

Retry Response: Socket error accessing https://cast.***.uk:2199/api.php: fopen(https://cast.***.uk:2199/api.php): failed to open stream: operation failed

Login and host / port details definitely correct. Same address accessible fine through browser and curl from same server...

curl https://cast.***.uk:2199/api.php
<?xml version="1.0" encoding="UTF-8"?><centovacast version="3.2.14" host="cast.***.uk:2199"><response type="error"><message>XML root tag not found.</message></response></centovacast>

(I am presuming that error is due to nothing passed to api)

Can anyone advise?

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