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Invoice Payment Confirmation not sending if pay with Stripe

J-B

By J-B
in Troubleshooting Issues

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J-B Senior Member

J-B

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Posted

Hello, 

I now had to find out that with the payment method STRIPE (directly from WHMCS) no payment confirmation is sent by email.

With bank transfer and PayPal it works without any problems.

At first I thought it would only be the case with Stripe SEPA, but no, it can also happen when paying by credit card too.

Could anyone confirm this? Is it a bug?

 

WHMCS 8.1.3 with all hotfixes

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