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Guidance with automation

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Hi there

What I need to understand and figure out is.
as a example.

Once a client orders a service (Hosting) I want to have another process fire off to create the domain on our anti-spam service.
And is this possible to do on specific producs.

So if a client selects shared hosting it should fire off this process also how would I also make sure that the correct DNS entries get's created so that mails will flow via the Anti-Spam server
and not via the standard MX?

Hope this makes sense.

Kind Regards

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