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Searching tickets or customer with a query string via URL


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Hey all,

I'm looking to create a module for our phone system, 3CX, which has the option to do caller ID matching to open a URL - this is typically used for CRM integrations, but I wanted to see if I could make it open the client profile in WHMCS.

Example of the URL that is linked into Chrome when someone calls and my phone rings:


I can modify the URL to whatever query string I want as long as it uses these two variables:

  • %CallerNumber%   which will contain the incoming caller id.
  • %CallerDisplayName%   which will contain incoming Display names

What I'd like to happen is to be able to pass search terms via query string to WHMCS - is this possible?

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