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improve the configuration of the trial period


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Hi, I am trying to configure whmcs to have a test plan for x days, I have followed what it says here https://docs.whmcs.com/Common_Promotions#Free_Trial and it works.
But I would like to do 2 things, that instead of the account being terminated (deleted) it is suspended.
And the other thing is that an email is sent days before your trial period ends, since an email is only sent when the account is already deleted.

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  • 9 months later...
On 1/23/2021 at 3:19 PM, mrnico said:

Hi, I am trying to configure whmcs to have a test plan for x days, I have followed what it says here https://docs.whmcs.com/Common_Promotions#Free_Trial and it works.
But I would like to do 2 things, that instead of the account being terminated (deleted) it is suspended.
And the other thing is that an email is sent days before your trial period ends, since an email is only sent when the account is already deleted.

I had the exact same request to whmcs support and they encouraged me to make a feature request. Please, vote on it to make the development of the feature happen. Find the request at https://requests.whmcs.com/idea/suspend-free-products-after-trial-period-dont-delete-them 

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