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Ticket report including custom fields


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We're a consultancy. We log work requests into this system and we have a custom field for tickets called "Time Estimate".

We put the number of hours we expect a particular thing to take into this field. The customer can see it on the page for that ticket in their client area.

Is there any way to pull a report from the system for one client which lists all their tickets (this is possible) and also pulls in that custom field (this doesn't seem to be possible)?

Thus, we can send a client a list of all of their outstanding requests which also has the estimated time on each row, so that they may prioritise the items they want done? Thanks.

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