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Support Ticket not opened.


JohnChaffee

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I started getting  emails that state "Ticket Not Created" :

 

Your email to support was not accepted because the email address you submitted it from was not found on our system. When requesting support, please ensure you email from the same email address that you use to login to our members area. If your license was purchased from a reseller, please use the Reseller Support page to access technical support. This is an automated response from our support system.

 

How can I find out the email address that is being used?

 

John Chaffee

 

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