Jump to content

Credit Card Auto-payment not processing - with good card on file?

TheHackRepairGuy
 Share

Recommended Posts

TheHackRepairGuy Member

TheHackRepairGuy

Posted
Posted

Running Version: 7.9.2

Am I the only one with this odd random issue, related to clients' with credit cards on file, but the auto payment fails processing?

I get a couple of these a month and it's quite embarassing - expecially when auto suspension suspends them.

So client calls, freaking out, asking why their CC did not work. I go to invoice and pay with CC on file and it works without issue.

Now arguably, client was sent a gazillion late payment emails but you know how that goes - I'm still the bad guy (even though they ignored the 1/2 dozed "going to suspend you soon emails).

Thoughts?

 

 

0
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated

  I accept