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Prorata and due date problem


Milenkov

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We have the following problem.
In the product settings we have activated the prorata and we have set the date 1 day of the month.
We have customers who pay by date 7 and customers who pay by the 15 of the month.
For this reason, we have set the due date of their invoices to be 07 and 15, respectively.
However, the created invoices do not say that they paid for the service from 01 to 30 of the month, but it says from 07 to 06 and from 15 to 14 of the month, respectively.
How to set the system to write in invoice items from 01 to 30 (28, 29, 31) instead of using the due date of the invoice?

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The due date is the start of the next period/cycle for the product, you can however adjust when the invoice is raised in your settings which may help here to raise the invoice earlier.

We have further details on this in our docs here: 

https://docs.whmcs.com/Invoicing_Setup#Automatic_Invoice_Generation

https://docs.whmcs.com/Billing_Logic

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