Automatic provisioning not working | VestaCP

[Mohsin Amer]

Hello there, I have an issue arising where a client orders hosting and when the order is placed, the module CREATE is run as it is set (Automatically setup after first payment received). But in my Module log this is what I get:

Quote

Module Create Failed - Service ID: 78 - Error: Error: XXXXXX user can't use IP XXX.XXX.XXX.XXX                                                                           (Censored for security reasons)

I went in my module configuration and under the config tab the IP was the one listed above XXX.XXX.XXX.XXX. I tried removing the IP and rerun the order function under test environment but still the same. When manually run the module function in the pending module actions it gives:

Quote

Error: user XXXXXX exists

So I'm assuming when the order is placed, it goes into Pending state for us to accept it manually (as WHMCS should work) then the module create function is run as the client has paid for the services and payment received, then the API response is like I stated above, tried under both circumstances with IP in module config and without IP.

[Joaquinv98]

Same issue, i was looking a lot to find a fix for this, it seems to be a problem with vesta