should just registered clients send support ticket?

[internetbrother]

Merry Christmas

 

Question:

 

Should I just let the registered users and clients send support ticket?

If I want to do so how to configure so that only login users can send ticket

 

Thanks

 

Resean I am asking is that I am afraid I might become a target of spam

[chickendippers]

Well you obviously want non-customers to be able to contact your sales department, but our spam filtering is good enough that no spam gets through anyway.

[railto]

yeah we are the same, i see it more deprimental to a business if you force people to create an account just to be able to make contact with you, by using the contact sales link and sending tickets to sales for non-registered ppl we have been able to remove all email addresses from our site which has cut down on the ammount of spam we receive. The way i see it, if you force a user to create an account before they can contact sales then they will not appreciate having to jump though un-necessary hoops to get something done