KhensU Posted July 16, 2020 Share Posted July 16, 2020 Hello, We have set up a product as a free trial following the documentation. Pay type is set to free. It is set to "Automatically setup the product as soon as an order is placed" but the product is left pending. Only after accepting the order, will it provision. Any idea on what could be wrong? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst WHMCS Anwar Posted July 28, 2020 WHMCS Technical Analyst Share Posted July 28, 2020 Quote Any idea on what could be wrong? In WHMCS all orders are pending until accepted. However, you can configure hosting and domains to be provisioned and registered automatically upon payment, while the order remains pending. This allows the automation to take place whilst providing a method to manually review each order received, giving you an opportunity to keep track of new orders received and run any manual checks your business practices require. The items in that order will be automatically activated based on the product auto setup options and domain auto registration options. For more information please refer to our documentation on Order Management / Pending Orders 0 Quote Link to comment Share on other sites More sharing options...
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