itss Posted July 14, 2020 Share Posted July 14, 2020 I had a User in direct admin server I added an Account in WHMCS and linked the service module and changed the services started date to a back date and next billing date to a upcomming date. but next day cron job terminated that account automatically. again next day i created the account using create command and removed the termination date but agin it got terminated next day what to what why its happening my all data got deleted due to this 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Dan Posted July 19, 2020 Share Posted July 19, 2020 This can occur if the product is set to auto terminate, have you enabled this option perhaps? https://docs.whmcs.com/Products_and_Services#:~:text=Auto Terminate%2FFixed Term — You,number of cycles before stopping. If you're still stuck, don't hesitate to raise a support ticket and one of the team can help get to the bottom of this for you. 🙂 0 Quote Link to comment Share on other sites More sharing options...
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