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Kayako Integration


Arkaos

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Hi Guys,

 

Not sure if this is a question for kayako or whmcs.

 

I have successfully integrated whmcs with kayako and kayako have finally fixed the domain mismatch error :lol:

 

When a customer logs in to whmcs and clicks on submit a ticket it shows the kayako support suite but doesnt show them logged in, but if they click it a second time it does finally log them in. Is this something I have done?

 

Also just noticed that if further customer log in to kayako via whmcs it uses the login details of the first person that logged in :shock:

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Hi,

 

These errors you are receiving are nothing to do with WHMCS, but are being caused by the Kayako files since they are still in the CVS testing stage. I suggest that you head over to the Kayako thread regarding the intergration (here) and report the errors there - they will then most likely be added to the bug tracker.

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