Promotions Usage report not working

[Chris R]

Hi guys,

The menu --->Setup--->Payments--->Promotions, correctly reports the promo-codes usage, but the reporting in --->Reports--->Promotions Usage, does not report anything in the "Usage Count" and "Total Revenue" column. Respectively, the "Drill-Down" option is also not showing anything. Please, give me a hint where we should look for the problem? 

Thanks,

Chris

[WHMCS Alex]

Hello @Chris R,

What version of WHMCS are you using?

I am not reproducing this as an issue in either the latest version of WHMCS, 7.10, or the version that came before it, 7.9.

[Chris R]

Hi Alex,

Thanks for looking into this. The current version is Version: 7.8.3. 

Best regards,

Chris

[WHMCS Alex]

Hello @Chris R,

After looking further, we made some changes to this report in 7.9, at the same time as addressing the issue you describe.  Updating to 7.9 or above should fix this up for you: https://docs.whmcs.com/Updating

[Chris R]

Hi Alex,

Thanks a lot for your support. This solved the problem. Much appreciated!

Best,

Chris