Error: Invalid TLD/Registration Period Supplied for Domain Registration

[Phabs]

Hello, Admin

Kindly help  on the subject matter, I  confirm that the topic has been discussed but all steps provided has been taken and still not resolved.

Note that the error is from the users end, all domain orders from the admin end are made with no errors.

 

[nicnek]

ok

[WHMCS Dan]

Hello Phabs,

This can occur for a variety of reasons, usually this indicates a problem with the TLD configuration in WHMCS. 

We have some details on this in our docs which may help: https://docs.whmcs.com/Order_Form_Issues#Invalid_TLD.2FRegistration_Period_Supplied_for_Domain_Registration

If you're still having problems, please feel free to drop us a ticket and we can take a look and help pin point the exact issue with you directly.