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WHMCS keep disable Customer Tax ID Fields

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We're a company located outside EU, we enabled the Customer Tax IDs/VAT Numbers in order to get VAT numebr from our customer to comply with local finance law (display customer tax id on invoices)

but the issue is whenever I enable the option, after a while WHMCS disable it automatically, and I had to renable it every once and then.

How can we fix this situation ? is there anyone else who has this issue ?


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