Custom Metric Provider Problem

[MattJenkings]

Hi there,
I was developing a Provisioning Module for WHMCS, and have setup most of the core functions correctly (Create, (Un)Suspend, Terminate, etc.). However, I am getting a problem trying to add metrics to the module. I have successfully added the metrics function and it is showing in the product page, however, when viewing a client with the module enabled, none of the metric data is being shown even after a refresh. Upon inspecting the request from the browser I receive this error:

{"success":false,"error":"Tenant Identifier or Server ID missing"}

It also appears the usage() and tenantUsage() functions are not being called.

I've tried contacting support and they have sent me here, does anyone know how to resolve this?

Thanks,

Matt

[MattJenkings]

I managed to fix it, thanks for the help 🙂

[Mike Polyakovsky]

@MattJenkings so how did you manage to fix that? Could you please share the details as I faced exactly the same issue with metrics

[Mike Polyakovsky]

On 7/24/2020 at 7:51 PM, Mike Polyakovsky said:

@MattJenkings so how did you manage to fix that? Could you please share the details as I faced exactly the same issue with metrics

Ok, I've created support ticket and they confirmed the defect and opened up a new case to have this reviewed for future releases.

Please note it doesn't work when providing customfield via ListAccountsUniqueIdentifierField meta. It works fine with both domain & username though.