whmcs change ticket id

[salahelhamouly]

hello view months ago  i seen post that talk about (change [Ticket ID: xxxxxx] to [Company: xxxxxx]) you can find the post below anyway this Posted May 17, 2013 and there is no solution was giving for this request for more than 5 years anyway after i did read this post i decided to bring up the solution for people who interesting to   (change [Ticket ID: xxxxxx] to [Company: xxxxxx]) so i started to create module to solve this for people  who need (change [Ticket ID: xxxxxx] to [Company: xxxxxx]) and i come up with WHMCS Custom Ticket ID module  and its available now in market place This awesome WHMCS module is fully integrated with WHMCS and allows you to customize the word {ticket ID } in emails subject when a new ticket opens. Now you can replace it with your own word for example {TASK ID} or {PROJECT ID} or {any words you want}. If you are looking for module to change WHMCS ticket ID words in email subject then this is the only WHMCS module that will perform this work for you. https://marketplace.whmcs.com/product/4851 i wish that all people enjoy this module .thanks click here to  visit the module

  

[Cesar]

Hello salahelhamouly,

 

We're trying to modify the subject for New Tickets opened from the backoffice ((Then ones that operators open from "Support" -> "Open New Ticket" menu)) and we found your post. We tried to find your module, but we didn't find it.

Can you help us providing the details of what you modified so we can apply those changes to our whmcs?

 

Thanks in advance.