postcd Posted March 23, 2019 Share Posted March 23, 2019 Hello, WHMCS 6.3, old "default" (WHMCS 5) style, verticalsteps. apparently ticket submitting no longer works, i tried to edit a few tpl files that seemed to be submti ticket page, but my changes was not reflected even after i cleaned cache in Utilities / System. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst II WHMCS SamP Posted March 26, 2019 WHMCS Technical Analyst II Share Posted March 26, 2019 Hello @postcd, The appearance of the WHMCS software is based on a template system, so you can change almost every aspect of the appearance of the system by editing the relevant template file. Our documentation for this is located at http://docs.whmcs.com/Customising_WHMCS > apparently ticket submitting no longer works Could you please open a support ticket with access credentials so that we can investigate this on your server? Note - Version 6.3 has reached its end of life and no longer supported as per the LTS schedule here: http://docs.whmcs.com/Long_Term_Support#WHMCS_Version_.26_LTS_ScheduleI would strongly recommend upgrading to a current version of WHMCS to benefit from security updates, bug fixes and new features. 0 Quote Link to comment Share on other sites More sharing options...
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