dejan.kolar Posted January 28, 2019 Share Posted January 28, 2019 Hello, Facing an issue which has been reported by our customer that if ticket is submitted without subject from the WHMCS's customer portal ticketing services, and having it bonded to Kayako as parser, no ticket is being created nor any notification sent. There is a line saying You did not enter a subject ..but really think it should deny on submitting ticket while all required fields filled properly. Anyone faced similar issue or should we report it to WHMCS DevOps team? Thank you, Dejan Kolar Host Duplex, LLC 0 Quote Link to comment Share on other sites More sharing options...
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