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Ticket Report


Ragonz

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Hey all

 

I'm trying to generate a dump of tickets from WHMCS (sql database if needed) for a specific month that includes the following data

ticket number

initial question/query/paragraph

How long it took to answer it

When it was submitted

If it was assigned to a specific person

 

This is all going to be put into excel so we can better our support, I can get most of the data out but cant work out how to tie everything together into 1 report

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