cybershubham Posted August 3, 2018 Share Posted August 3, 2018 While I was trying to update it, the auto-updater failed with some fatal error, and put my WHMCS into maintenance mode. The admin page started to redirect me on /install/install.php So, install.php returned 403 Forbidden Error. I checked permissions/users/groups etc everything looked good. So I downloaded fresh files of v7.6 and tried to manually update it. Again the /install folder was inaccessible. While the permissions and everything was good. So, I checked the apache logs. Here's what I found [Fri Aug 03 14:45:57.164264 2018] [core:crit] [pid 2947:tid 140258020665088] (13)Permission denied: [client 182.xx.xxx.xxx:44456] AH00529: /srv/users/serverpilot/apps/hmcsite/public/cart/install/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/srv/users/serverpilot/apps/hmcsite/public/cart/install' is executable I checked each and every permissions, everything seemed fine. But the /install directory is giving 403 forbidden error, no matter what I do. Any solutions for this? 0 Quote Link to comment Share on other sites More sharing options...
cybershubham Posted August 3, 2018 Author Share Posted August 3, 2018 This is resolved! It was due to a htaccess file in the parent directory created by a wordpress plugin called All in one WP security. temporarily removing the htaccess before update, resolved the isssue. 1 Quote Link to comment Share on other sites More sharing options...
rkatz0 Posted August 5, 2018 Share Posted August 5, 2018 ...no further questions, your honor! 😉 0 Quote Link to comment Share on other sites More sharing options...
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