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Editting POP Email Replies Hook?

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How do you get to edit the global variable to the email replies before it get imported to the whmcs ticket? I tried using Hooks:TransliterateTicketText or Hooks:TicketUserReply to edit but it doesn't quite do anything.

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If anyone would know, would be most helpful.  You can get $vars['message'], but sending it back .... global $message doesn't do it, and neither does return array('message'=>$message);

How does one override a global variable ... and where and why is it? :))


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