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Processing Payments with Stripe

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Good afternoon,

We are in the process of setting up Stripe for a payment method for our WHMCS system

The system is asking for details that are both not needed and some bank accounts / cards do not provide...

  • Start Date
  • Issue Number

To process a Credit Card payment the generally required fields are;

  • Name
  • Card Number
  • Expiry Date
  • CVV / CVC2

If you attempt to add a card or process a payment the error message you get is the following;

The following errors occurred:
  • Remote Transaction Failure. Please Contact Support.

The Stripe log shows the following;

Response body
"error": {
"code": "resource_missing",
"doc_url": "https://stripe.com/docs/error-codes/resource-missing",
"message": "No such customer: 76280879928",
"param": "id",
"type": "invalid_request_error"
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