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Support tickets and Apple Mac


netmotiv8

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Hi,

 

We get the following annoying bit of text at the beginning every ticket (and reply) from customers who are sending mail in using a Mac

 

--Apple-Mail-13-24360851

Content-Type: text/plain;

charset=US-ASCII;

format=flowed;

delsp=yes

Content-Transfer-Encoding: 7bit

 

 

How can this be stopped. I am assuming WHMCS doesn't like the encoding or something?

 

Would be nice to get rid of it asap.

 

Cheers

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  • 3 months later...

Do you have fixed it? Most of my customers uses mac...

 

I receive this...

 

--Apple-Mail-15--100823548

Content-Transfer-Encoding: 7bit

Content-Type: text/plain;

charset=US-ASCII;

format=flowed

 

HOLA!

 

 

 

--Apple-Mail-15--100823548

Content-Transfer-Encoding: base64

Content-Type: image/tiff;

x-unix-mode=0644;

name=pastedGraphic.tiff

Content-Disposition: inline;

filename=pastedGraphic.tiff

 

TU0AKgAAHPqAP+BACCQWDQeEQmFQuGQ2HQ+IRGJROKRWLReMRmNRqBP+Nx+QSGRSOSSWTSeRP6VR

0BS2US+YTGZTOaTOVP4AzmCzkAx19T9OpxOu6iAQCAOFzyO0mc0uUP1+v4KVMKhYKgCOx6dQOdQi

VgIBgJ/VGC2ABP9/P+dSsB0ewgN+P1+WiPQqdVB/S0BBi+S2e3WD12CVwAwnCQaBzvCwXEwSt4AA

YLEVrC42E4+GZLD4zIZimViPPt+PsQ6UO6eOvnVFUqFRstltAfZTWLz6fjkcjgXC4XvzR7WBMdjs

jVPkd8cDAcDaCWgN6c90OhzhoNBsE9eVP2eZzAc0ZjQZ4We1jxR7IbSMeXyZHzSDxYz1+Pz5fI8U

TigT6UQ7Z9F4ui8bhum4AwCgMvSCpuh0DoIm69Qal0GJUiMFgAn59BkGQYhWFYWH3DzuMUxaDKMA

hyRMXsUIKIcVg3FqfH2fRfl8X5yxrDYVtwHLfH4habxIGEgKUgUhPnEKOu2g8jsFJURIWpzIskwb

LMDJchqbK0RSZJ0poNJDQLUnMPH2EoShID4QBA/j/C8bc2tkA6EQdCSIQpBE5oNOR/QUlsLBmGYZ

BUFQVqgfq9UJJ8QxI4Rjm0bZtKOAgg0kDNKJ4axrGqZZmGZSAI08ItQSJJkfKNIAYL8y0SIi8yOr

GtMsIdLUpTBJqDpvIk6oVRDHSih9ZIZCwTBMEszzSgULTXAMBwKhc8ovZyCWghi9QtDAYhbbDnno

eJ4nkqYKWknjRH2Xhdl4eV0TfUAigbdqO

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