Zilch Posted December 11, 2007 Share Posted December 11, 2007 Hello! I translate e-mail templates to portuguese, now i still received them in english, how can i fix this? Thank you. 0 Quote Link to comment Share on other sites More sharing options...
Baja Posted December 11, 2007 Share Posted December 11, 2007 You are adding the portuguese under Configuration -> email templates then going into the templates themselves and translating the second email template which says Portuguese above it, then saving and it is back to english when you come back? Can you describe what it is you are actually doing to translate the templates? 0 Quote Link to comment Share on other sites More sharing options...
Zilch Posted December 11, 2007 Author Share Posted December 11, 2007 I don't add portuguese language, i just translate on default language too portuguese.. 0 Quote Link to comment Share on other sites More sharing options...
Baja Posted December 11, 2007 Share Posted December 11, 2007 I don't add portuguese language, i just translate on default language too portuguese..I don't have the full answer for you then. But you might try adding portuguese as a second language as I described. Maybe that would work. 0 Quote Link to comment Share on other sites More sharing options...
Zilch Posted December 11, 2007 Author Share Posted December 11, 2007 ok, now the clients received in Portuguese and admin in english :\ where i can change email templates for admin? 0 Quote Link to comment Share on other sites More sharing options...
Baja Posted December 11, 2007 Share Posted December 11, 2007 ok, now the clients received in Portuguese and admin in english :\ where i can change email templates for admin?Are you trying to receive a copy of the emails sent to your clients? 0 Quote Link to comment Share on other sites More sharing options...
Zilch Posted December 11, 2007 Author Share Posted December 11, 2007 In tickets i receive an email when client answer, that e-mail was in english and i can't find him in email templates to translate 0 Quote Link to comment Share on other sites More sharing options...
Baja Posted December 11, 2007 Share Posted December 11, 2007 I don't remember for sure but I think I heard that admin can not be translated at this point in time. Which might include what you are talking about too. So I am not really sure. 0 Quote Link to comment Share on other sites More sharing options...
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