RealRunSpace Posted December 22, 2017 Share Posted December 22, 2017 Hello, today i've installed whmcs to test some things about it and I've got this issues: - Payments with credits gets Oops page and poduct it's not settuped automatically, but credit it's deducted - Some normal payments work but some of them don't setup http://prntscr.com/hr7cze >> this happens when you paid with credits Link to comment Share on other sites More sharing options...
RealRunSpace Posted December 23, 2017 Author Share Posted December 23, 2017 Ok, even if you pay normally products are not automatically activated, the keep as pending, I've tried with TS3 module and the one which creates a to-do task, and none of them works Link to comment Share on other sites More sharing options...
sentq Posted December 25, 2017 Share Posted December 25, 2017 the problem may coming from the provisioning module in use, have you tried different one like the "Auto Release" module? what is the current server/provisioning module? Link to comment Share on other sites More sharing options...
RealRunSpace Posted December 25, 2017 Author Share Posted December 25, 2017 Yes, event with the auto-release module doesn't create ticket or add to do tasks, I think this is a critical error, the WHMCS 7.1.1 version worked fine (at least the few things I've tested) Link to comment Share on other sites More sharing options...
RealRunSpace Posted December 28, 2017 Author Share Posted December 28, 2017 On 25/12/2017 at 1:53 AM, sentq said: the problem may coming from the provisioning module in use, have you tried different one like the "Auto Release" module? what is the current server/provisioning module? bump Link to comment Share on other sites More sharing options...
RealRunSpace Posted January 23, 2018 Author Share Posted January 23, 2018 On 25/12/2017 at 1:53 AM, sentq said: the problem may coming from the provisioning module in use, have you tried different one like the "Auto Release" module? what is the current server/provisioning module? The error still happening in the 7.4.2 patch, no automatic setup, event the open ticket or add to-do tasks & other modules doesn't work neither (suspension works). Link to comment Share on other sites More sharing options...
RealRunSpace Posted January 23, 2018 Author Share Posted January 23, 2018 Also due to this you recieve the order invoice email, the confirmation email but no the custom email on paid, the invoice is marked as paid but when you purchase you go to the error page. The item will be marked as pending Link to comment Share on other sites More sharing options...
sentq Posted January 24, 2018 Share Posted January 24, 2018 9 hours ago, RealRunSpace said: Also due to this you recieve the order invoice email, the confirmation email but no the custom email on paid, the invoice is marked as paid but when you purchase you go to the error page. The item will be marked as pending check the files/folders permissions and owner, or you may upload modules related files using FTP if your installation updated by WHMCS automatically Link to comment Share on other sites More sharing options...
RealRunSpace Posted January 24, 2018 Author Share Posted January 24, 2018 I'm using CPanel, and I didn't change any permission, I've tried making a new install and all is working, but this happens only when you update your whmcs Link to comment Share on other sites More sharing options...
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