Report for Income loss due to cancellations or terminations

[James W]

Hi,

The new customers report is extremely helpful in finding new customers or orders completed for a given month. Is there a report that would look like it, but that would instead show total cancellations + terminations for products for each month and the *total* recurring income lost by those cancellations? This would be helpful to use with the New Customers report (modified to show total income made from completed orders) to show if in the month your business showed growth or loss in monthly recurring income. Thanks

[websavers]

I realize this is quite late, but I created a free report to help with this You probably want the churn rate report. https://github.com/websavers/WHMCS-Report-Cancellations

You can, of course, fork it and adapt to your needs. Or submit a pull request if you've got some useful changes to apply.