kgerm7513 Posted August 29, 2017 Share Posted August 29, 2017 Is there a way to block replies to tickets from admins? I'd ideally like supply a bounce message when an admin tries to reply which tell them to use the ticketing system... This is mostly so that I don't need to disable ticket notifications every time someone goes on vacation (and has an out of office reply) but also to make people use the ticketing system 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted August 30, 2017 WHMCS Developer Share Posted August 30, 2017 Hey You can use the TicketPiping hook - http://developers.whmcs.com/hooks-reference/ticket/#ticketpiping You can stop the processing returning an array with skipProcessing set to true 0 Quote Link to comment Share on other sites More sharing options...
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