Menephes Posted August 4, 2017 Share Posted August 4, 2017 Hi there, I know can customise Client Email Template (Setup-> Mail Template), but support Email Template i can't find it. Someone know where is it? Thanks in advanced Kind Regards 0 Quote Link to comment Share on other sites More sharing options...
AffordableDomainsCanada Posted August 4, 2017 Share Posted August 4, 2017 (edited) In, Setup >> email Templates >> Support Messages Edited August 4, 2017 by AffordableDomainsCanada Added image 0 Quote Link to comment Share on other sites More sharing options...
Menephes Posted August 4, 2017 Author Share Posted August 4, 2017 Come on, im not blind. Setup -> Email Template Email Received (Support, not client) Difference? - - - Updated - - - they are plenty of more information to edit on the support email received, but doesn't show everything on the "setup -> email template" 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted August 4, 2017 Share Posted August 4, 2017 admin emails generated by WHMCS, not all templates available for editing (as I remember) also sometimes they write one variable like {$ticket_message} that include complete ticket information and HTML not just a message. 0 Quote Link to comment Share on other sites More sharing options...
Menephes Posted August 4, 2017 Author Share Posted August 4, 2017 admin emails generated by WHMCS, not all templates available for editing (as I remember) also sometimes they write one variable like {$ticket_message} that include complete ticket information and HTML not just a message. Thanks for you answered. Now i will stop killing myself to find the template. Kind Regards 0 Quote Link to comment Share on other sites More sharing options...
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