Oops! Problem

[Dedigeeks-Sean]

Hi,

 

We've come across this in WHMCS:

https://my.dedigeeks.com/

 

Oops!Something went wrong and we couldn't process your request.

Please go back to the previous page and try again.

 

 

exception 'Whoops\Exception\ErrorException' with message 'Allowed memory size of 536870912 bytes exhausted (tried to allocate 109056334 bytes)' in /home/dedigeeks/my/includes/dbfunctions.php:0

Stack trace:

#0 /home/dedigeeks/my/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(1, 'Allowed memory ...', '/home/dedigeeks...', 0)

#1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown()

#2 {main}

 

The error appears when we enabled SQL Error reporting, and the Debug options under WHMCS admin - when enabled we encountered this issue.

 

We can't resolve it, 2 days and WHMCS still has not replied to us and we are paying for the support + upgrades, WHMCS overall customer service is really appalling and I wouldn't recommend it to anyone, if you need assistance you're better off looking for a developer or someone who can assist in WHMCS related matters.

 

Can anyone shed light on this, we've done everything, increases memory substantially does not resolve the issue.

 

Replacing all files in WHMCS does not resolve the issue, it could be a database issue but we've altered the SQL in the tblconfiguration.sql to disable the requests we enabled and yet the same issue it won't resolve.

 

Has anyone encountered this?

Edited July 24, 2017 by Dedigeeks-Sean

[Dedigeeks-Sean]

Fixed it with an SQL restore from the previous backups, so annoying, many issues with WHMCS to late.