Domain Registration details ?

[4uh]

Hi, I might be missing something but I cant see where a customer can enter the registrant details on a domain order.

 

Did I miss out a configuration option ?

[hobbit666]

i'm a newbie at whmcs but all i can see is

 

configuration - DOMAIN REGISTRARS

in the general tab under default details there's a tick box to use customers details

[4uh]

Yeah I cant see anything that allows you to switch on a form for each domain registration but it must be an option - otherwise youd need to register ALL domains under your own name and then change the contact details later.

[hobbit666]

Well i've just tried it again but this time with out being logged into it as administrator (i.e. as the client).

 

This time when ordering a new domain it asked for just the Registar Type, Company, Name.

Then as it was a new client then it asks for the address details.

 

So i guess it will then pass these details onto the registrar of your choice.

[4uh]

I can confirm that it will always use the customers contact details to register all domains - I've been through the whole thing and there is no option anywhere to use a different set of details when registering a domain.

 

We have alot of customers who are web designers or resellers and they register domains on behalf of their own customers every day. Without the ability to specify different contact details for every domain order, our customers would be mighty upset - it would be a major backwards step for us.

 

I think I will come back to whmcs in 6 months time and see if any of the specific features we need have been added as it's a nice, clean system.

[lynnette]

They can. Once the domain name is in their control panel, they can change the registrant details. There is no difference between filling those details in after the order has gone through, and doing it before the order goes through timewise.

[CSNM-Carl]

The next release of WHMCS will support multi-contacts/profiles for each domain order.