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Stop Clients Closing Tickets


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Hi,

 

we all know situations where we dont want that the client closes the ticket and we forget about it. This module is the solution for it.

 

It is possible to specificate tickets which should not get closed by the client. This is useful when you create a ticket and you want ensure that he dont just close the ticket (e.g. abuse reports).

 

After installation a new button will appear on the ticket admin page where you can lock the ticket or unlock it again. When you lock the ticket, the customer will not be able to close the ticket.

 

Compatibility: WHMCS v6, v7 & PHP 5 + PHP 7

Documentation and Screenshots

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