Jump to content

Support PIN Module / PIN Verification for chat or telephone


Recommended Posts

Hi,

 

the following module is useful for hosters which provide support via live chat or telephone. The client generates a PIN code to ensure that it is the actual account holder.

A further purpose would be that the customer gives his pin to a trust person who takes care of his request.

 

The PIN will expire after a given time frame. If the client generates a new PIN, the old PIN will be invalid.

 

At configuration you can specificate which employees have access to all generated pins. If an employee is not specificated he needs to use the search mask to check the pin. On success, the client will be shown.

 

If you are using WHMCS v6 or v7 you can make use of the new support PIN sidebar widget! At the module configuration you can also exactly specificate on which pages the sidebar widget should appear.

 

Compatbility: WHMCS v5, v6, v7 & PHP 5, PHP 7

Documentation and Screenshots

Orderlink

 

Regards.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated