Email import stopped working suddenly!

[activev]

Hey guys

 

I'm facing a problem with email imports from Gmail since 2 days ago. It was working fine for a long time without any problem. But no emails were being imported for 2 days now and I could see those emails in my Gmail accounts.

 

The import cron job was set up as:

 

/usr/local/bin/php -q /home/html/mydomain.com/www/whmcs/crons/pop.php

 

When I checked the Support Ticket Mail Import Log, there was no entries since 2 days ago. I was still able to send out emails through it but just no emails being imported at all.

 

I checked that Gmail is not being blocked on my server firewall:

 

# telnet gmail-pop.l.google.com 995

Trying 74.125.198.108...

Connected to gmail-pop.l.google.com.

Escape character is '^]'.

 

When I tried to run the cronjob manually, it would return with this:

 

POP Import Log

Date: 26/01/2017 18:34:05

---

Host: pop.gmail.com<br>Email: support@mydomain.com<br>

 

Again, nothing was being imported. Could anyone please kindly advise what might be the cause of this problem? Thanks!

[24x7cloudservermanagement]

Try configuring your Google apps account with less secure apps .. You can follow the below URL for the instructions.

 

https://support.google.com/accounts/answer/6010255?hl=en

[activev]

Thanks for your advise but that's already been done long time ago. As I mentioned, it was working for a long time before this problem started. I suspect it's something on the server that's causing the problem but just not sure what it might be. The last thing I remember was that I reinstall the openssl package but it was a minor version change, but my other applications that use SSL are working fine.