cron.php Hang on Starting Processing Invoice Reminder Notices

[avayearam]

Hello ,

 

Happy New Year,

 

I have a problem with my cron.php , when cron start running , after some minutes hangs on "Starting Processing Invoice Reminder Notices" and I have high process on my servers CPU so when I checked top on my server process and i traced cron process i see message below :

 

access("../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../.../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../../."..., F_OK) = -1 ENAMETOOLONG (File name too long)

 

 

and cron locked on "Starting Processing Invoice Reminder Notices"

How can I solve it ?

 

"I am using WHMCS 6.3.1"

 

Regards,

Sobhan Saedi

[avayearam]

Hello,

 

One new thing , when I copied cron directory to my public_html folder and run that manually ,it works without any problem !!!

but when cron wants run by itself ,hangs up and does not work ...

 

please help me

[twhiting9275]

I'm assuming you have it elsewhere

Change your config.php (in cron directory):

 

$whmcspath = '../blah blah blah';

to

$whmcspath = '/full/path/to/whmcs/install/';

 

Quite a few hosts and servers have a problem with the redirects of he other. Always use direct paths.

Your host should be able to tell you the full path, though it should probably be something like

/home/user/public_html/whmcs/

at least for cPanel servers, if this is not an addon domain it will be