Incapsula CDN Ip address instead of user Ip address in new orders

[rocarly25]

We are using Incapsula as security CDN in our website. In new orders we are getting IP address from Incapsula instead of user IP. I already have a code that get real user IP but I'm not sure where should I put the value when creating a new order. I tried adding a hidden input in checkout form as ipaddress but it doesn't work. Any idea on how to get user real ip address in new orders instead of CDN ip addresses?

 

Thanks in advance,

CArlos

[sentq]

what is your code look like? is it PHP or JS?

[rocarly25]

Hi sentq, The code I'm using is PHP:

 

$_SERVER['REMOTE_ADDR'] = $_SERVER["HTTP_INCAP_CLIENT_IP"] ? $_SERVER["HTTP_INCAP_CLIENT_IP"] : $_SERVER["REMOTE_ADDR"];

 

I'm getting the real IP address in $_SERVER['REMOTE_ADDR'] but new orders are still coming with Incapsula's IPs.

[sentq]

Hi,

 

maybe you could use this ActionHook point to save/override client IP in tblorders in database

[sentq]

another solution (tested) is add your code inside configuration.php this should work