Kailash Posted June 8, 2016 Share Posted June 8, 2016 Hi, I am currently using default ticket ID for %n%n%n%n%n%n and I am planning to update ticket ID for to include some letter. Will it affect the existing ticket ID or is there any adverse impact if I change the format now? Thanks, Kailash 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted June 8, 2016 Share Posted June 8, 2016 change should affect new tickets not the existing ones 0 Quote Link to comment Share on other sites More sharing options...
Kailash Posted June 8, 2016 Author Share Posted June 8, 2016 Thanks for your confirmation! 0 Quote Link to comment Share on other sites More sharing options...
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