Jump to content

New hosting account welcome email (plesk) not being sent


sgpaul

Recommended Posts

When a new order comes in, and I go ahead and accept the order, I check create account and send welcome email.

 

Since last version 3.4.0 the email is not sent upon successful creation. I have to set the order as pending, and accept the order again, only checking "send welcome email" and this time the email is sent.

 

is someone else having this problem?

 

has it been reported/planned to fix?

 

Thanks

Pablo

Link to comment
Share on other sites

  • WHMCS CEO

I don't think this is a bug. Either the product will not have the welcome email specified on it correctly or the account creation is returning a failed response. Please open a ticket if you need help investigating it.

 

Matt

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated