sahostking Posted February 10, 2016 Share Posted February 10, 2016 (edited) Hi When customers forward emails it only shows the top portion not the forwarded email in tickets. Is this the correct behaviour? Is this why people move to kayako? Any ideas on how to solve this or not. Our staff keep having to go into our global support email account to view the actual emails with forwarded content. Thought it would be this: http://forum.whmcs.com/showthread.php?84863-WHMCS-Tickets-Multiple-forwarded-emails-as-attachments but have this .gif,.jpeg,.png,.txt,.jpg,.pdf,.xls,.xlsx,.doc,.docx,.dat,.eml,.p7s,.zip,.htm Edited February 10, 2016 by sahostking 0 Quote Link to comment Share on other sites More sharing options...
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