j0719 Posted December 18, 2015 Share Posted December 18, 2015 I'm using version 6.1. It was working fine until the release of version 6.2, now I am unable to log in. When I enter my credentials, it just loops me back to the login page. I have done a password reset, hoping I would be able to log in that way, but it still just loops me back to the login page. Does anyone else have this problem or know how to fix it? As of right now, I am unable to access my admin page. Thank you 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted December 18, 2015 Share Posted December 18, 2015 What will happen if tick the "Remember Me" check box? 0 Quote Link to comment Share on other sites More sharing options...
j0719 Posted December 19, 2015 Author Share Posted December 19, 2015 Same thing, it just loops back to the login screen. 0 Quote Link to comment Share on other sites More sharing options...
rkatz0 Posted December 19, 2015 Share Posted December 19, 2015 check log errors at the system level and show them here if you are able to. Also if you have a special .htaccess file show that as well, you could have a redirect loop. - - - Updated - - - also check this: http://www.karakas-online.de/forum/viewtopic.php?t=1076 0 Quote Link to comment Share on other sites More sharing options...
j0719 Posted December 24, 2015 Author Share Posted December 24, 2015 check log errors at the system level and show them here if you are able to. Also if you have a special.htaccess file show that as well, you could have a redirect loop. - - - Updated - - - also check this: http://www.karakas-online.de/forum/viewtopic.php?t=1076 Unfortunately, I am still unable to log in. Since WHMCS does not provide support, can someone tell me how I can get my data in a readable format? I will use ClientExec or something else instead of WHMCS since this is just fraught with issues and problems that no one seems either be able to or willing to fix. Please note rkatz, that this is not directed at you, I appreciate the help but I can find no error message at all. I am just fed up and this is costing me money. 0 Quote Link to comment Share on other sites More sharing options...
visiba Posted December 24, 2015 Share Posted December 24, 2015 Unfortunately, I am still unable to log in. Since WHMCS does not provide support,... Did you already contact WHMCS Support about your issue? 0 Quote Link to comment Share on other sites More sharing options...
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