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do you guys accept international orders?


simplehelix

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I have been getting some orders from outside countries such as germany, denmark, poland, thailand, etc.. and they all seem to apply with a visa/master card.

 

I am wondering if this is legit?

 

They seem to be emailing me why their account was declined. Should I tell them?

 

I know that Authorize.net does not do a Address Verification System check on cards outside of USA.

 

What should I do?

 

What do you guys do?

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Tell them politely that they should fax you a front and back copy of the credit card along with an authorization to charge their card. I would not specify why their card was declined. It is none of their business if they are not willing to do what I suggest (IMO).

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