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New hosting account welcome email (plesk)


farsus

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version is latest 3.4.0

 

When creating a site after costumer order it gives wrong username information in both letter and on whcms costumer page

 

example

 

a costumer order s site

 

domain name: hotdox.dk

 

whcms

 

write and email his user name as hotdoxd

but to login to site you have to use --> hotdox.dk

 

as a fast bug solution i have just put [Domain] in the letter but uunfortunally it off course stil are wrong i Whmcs

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  • WHMCS CEO

This is indeed what you have to do with the Plesk reseller module. You have to set the username in the email template to be [Domain]. This isn't a bug but is the way Plesk with domain administrator access only works.

 

Matt

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