j0719 Posted October 13, 2015 Share Posted October 13, 2015 I have been attempting to move my old database to a new WHMCS install. I have tried to run the install script but it does not go past step 3 with the error that it cannot connect to the database. I have tried to import the data via mysql, (both installations are the same version), but when I do I get a blank page. The error message I receive is this: Fatal error: Uncaught exception 'Illuminate\Database\QueryException' with message 'SQLSTATE[42S22]: Column not found: 1054 Unknown column 'updated_at' in 'field list' (SQL: update `tblconfiguration` set `value` = NjE4OWE1NTI0Y2FjZDQ1MTZkZWM4MzRhMzk5MDBiZjk3ZDRmNjFmNDNjdjltWWlvek56b3pjN0l5Y3Vs V1l0OUdaa2xHYmhabkk2SVRNNk0zT2lrSGJvUm5idjFrSTZjak96dGpJbHgyWTVOMlp1bEdic2xtWWlv ak14b3pjN0lpTncwU014MFNOeEFqTWlvRE14b3pjN0lTWjBGR1psVkhaMGhYWnVKaU94RWpPenRqSTVB VEx3RVRMMUVETXlJaU93RWpPenRqSWxSWFlrZFdaeUppTzNvemM3SWlJNkFqT3p0akl5Vkdic1YyY2xK bkk2Z2pPenRUTTZJMk9pTTNjbE4yWWhSbmN2QkhjMU5uSTZNVE02TTNPd29qWTdJeWNsUlhZa0JYZHpW bWNwVlhjbEpuSTZVVE02TTNPaVUyY2hWR1Rna0hib1JuYnYxa0k2TVRNNk0zT2lVV2JoNUdkalZIWnZK SGNpb1RNeG96YzdJQ1JVeEVJdUlsTEU1Q1Vpb0RNeG96YzdJU1p0Rm1ia1ZtY2xSM2NwZFdaeUppTzBF ak96dGpJbFpYYTBOV1Fpb2pONk0zT2lNWGQwRkdkekppTzJvemM3SXlOMU1qWndJall5Y3pNaGxETTJR VE5tVm1OaTFDWmxOWFlseGtJNmNqTTZNM09pa1hackppT3pvemM3cERNeW9UWTExN2JiNzE1ZjgzYjBk ZGZiOGYyNmIyZGFhMWE0N2E4MDkxNjM5ZTk9PVFmN0l5TXhBVE0xRURNeUlpTzRvemM3SVNaMEZHWnJO V1pvTm1JNmtqT3 in /home/boostupm/public_html/boostupcsm/includes/classes/WHMCS/Terminus.php on line 0 I am now fed up with this. I have tried to get help by opening two tickets with WHMCS and nothing seems to work. Can anyone, anyone, anyone, help????? 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted October 13, 2015 Share Posted October 13, 2015 Related thread with replies: http://forums.whmcs.com/showthread.php?94234-Unable-to-connect-to-database&p=395378 0 Quote Link to comment Share on other sites More sharing options...
j0719 Posted October 13, 2015 Author Share Posted October 13, 2015 I have tried all these fixes, none work. I cannot understand how it will not work. Please see the message here boostupmedia.net/boostupcsm/boostwhm/ . Who does one have to beg or pay to actually get help for this issue???? 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted October 14, 2015 Share Posted October 14, 2015 Please feel free to open a ticket directly to WHMCS Technical Support. 0 Quote Link to comment Share on other sites More sharing options...
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