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Locked out 2factor


winter

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In PHPMyAdmin (or similar)

 

(1) Go to "tbladmins"

(2) Find the row with your Admin username

(3) Copy for a backup and then delete the contents from "authmodule" and "authdata". > Commit/Save

(4) Clear your WHMCS template cache via FTP or SFTP. Clear your web browser cache.

*#4 is not really needed but it is good practice when doing anything like this so you should do it.

(5) Login with no 2Factor

 

Best,

Trevor~

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