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Help with "payment to an affiliate "


ocastaned

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Yesterday I sent a payment to an affiliate for $165 USD, but I need to know if I did it in the right way, because the same amount he asked to withdrawn is still showing available to withdraw.

 

This is what I did. I went into my affiliate account and selected the withdrawals history tab, and then I selected “record in withdrawals only”, then I selected PayPal as Payment Method. Next I just sent him the payment via PayPal.

 

The problem here is that within my customer’s account is still showing $165 USD available to withdraw, and that is exactly the same amount I sent before. So my affiliate is asking me again to withdraw that money…

 

Here a screenshot: https://gyazo.com/dc49cbf386d1999b480a2bf1d50af1fd

 

This is the translation:

 

Total disponible para retiro = Total available for withdrawal

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